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Key Account Manager Rare Disease Baltics

ID:  2185
Date of Posting:  Jan 8, 2026
Business Area:  Sales & Marketing
Job Type:  Direct Employee
On site / Remote / Hybrid:  Remote
Hub Office: 

Riga, LV

Territory: 
Full-Time or Part-Time:  Full Time
Seniority:  Associate

With its beginnings in a family run pharmacy in Correggio, Italy in the 1920s, Recordati is now a global pharmaceutical company, listed on the Italian stock exchange, with over 4,500 employees and turnover of over Euro 2bn.

We are a group of like-minded, passionate individuals who go to extraordinary lengths for our patients, customers, partners, investors and the people across the globe who we serve. We develop and commercialise medicines to serve people living with common diseases, as well as those living with some of the rarest, in around 150 countries.

At Recordati, our mantra is simple. We’ve always believed that health, and the opportunity to live life to the fullest, is a right, not a privilege. Whether that is for common diseases or the rarest – we want to give people the opportunity to be the best version of themselves.

This drive will never stop. Together, we will always be reimagining tomorrow – with new ideas, new technologies and new innovations to fight diseases.

Recordati. Unlocking the full potential of life.

Job Purpose

The Key Account Manager’s role is to promote the Recordati Rare Disease portfolio, to identify key accounts, and establish partnerships with key Health Care Professionals (HCPs), hospital pharmacists, payors and any other key stakeholder at a local level (hospitals).

Responsible and accountable for the sales of Recordati RD products to new and established hospital accounts to achieve sales objectives and greater market penetration in Finland and Baltics.

Key Responsibilities

  • Comply to GDP and PV requirements, national law´s, national Ethical guidelines, local and regional guidelines and internal SOP´s.
  • Reporting AEs and product complaints according to the company processes.
  • Build cross-functional Regional and Account plans for designated geographical area and execute on agreed plan.
  • Schedules daily appointments and makes preplanned sales presentations about the company’s products to customers such as doctors, nurses and pharmacies to reach or exceed the sales targets.
  • Collaborates with other departments to ensure timely solutions.
  • As being accountable for the business results of the territory the KAM will:
    • Develop and maintain account plan. To include key metrics to identify brand and / or partnership opportunities.
    • Provide up to date local intelligence via the CRM as agreed with local Line Management.
    • Make recommendations for local initiatives or strategies based upon local market access conditions.
    • Participate in medical/pharmaceutical events (congresses, symposia, seminars).
    • Obtain and provide information on the properties of promoted products.
  • Relays relevant market information to the cross-functional team.
  • Implement and drive projects to enhance customer engagement.
  • Deliver agreed launch KPI’s and sales targets, effectively and efficiently.
  • Assist with development of a business plan with short, medium and long-term objectives in line with the regional and corporate business objectives to drive future business opportunities for product portfolio.
  • Along with marketing and medical departments, develop and implement KOL engagement strategy.
  • Support the cross-functional team in any need regarding Regional access.
  • Engage with Hospital pharmacists and other access local stakeholders implementing relevant projects to differentiate RRD and our portfolio.
  • To be flexible and accountable in amending the local plan based on local market access conditions.

Required Education

  • University degree
  • Relevant scientific background

Required Skills and Experience

  • Minimum 5-year experience from pharma industry preferably within endocrinology and/or Rare Diseases/Rare oncology and experience in working with Hospital drugs.
  • Experience/involvement in a successful recent product launch.

Technical Competencies

  • Knowledge of local market access/payor experience (hospital pharmacists and access process in the hospital setting) is essential (depending on country specificities)
  • Experience in digital multichannel impactful customer interaction. Describe previous experience both in systems and in personalized contents. Maximize impact of multichannel/digital tools and strategy on customers in his/her territory.
  • Excellence communication skills to drive impactful conversations with customers on phone, video, email, text face to face
  • Project management successful experience with focus on customer interaction for promotional purposes.

Required Behaviours and Competencies

•   Written and spoken English language is needed.

•   Excellent Planning & Organizational Skills.

•   Excellent communication combined with good commercial acumen.

•   Excellent technical agility in remote/digital direct customer impactful interactions.

•   Strong presentation skills and business analysis skills.

•   Teamwork, proactive collaboration and interaction with other members of the team.

Required Languages

Local languages

Travel required in %

90%

At Recordati we believe in people! Inspired by our purpose - unlocking the full potential of life - we are committed to creating a diverse environment and cultivating a culture of inclusion. We strive to continually lead with our values and beliefs, enabling our employees to bring their whole selves to work and develop their potential.

We are proud to be an equal opportunity employer. We recruit, develop and reward without regard to, amongst others, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental ability, race, ethnicity, political or religious belief.

If you are looking to join a company where you can try new things, speak openly, and be bold, we invite you to apply today.

Apply now »