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Gestionnaire ADV

ID:  2602
Date of Posting:  May 26, 2026
Business Area:  Sales & Marketing
Job Type:  Direct Employee
On site / Remote / Hybrid:  On Site
Hub Office: 

Puteaux, FR

Territory: 
Full-Time or Part-Time:  Full Time
Seniority:  Executive

At Recordati, we are united by a clear purpose: unlocking the full potential of life. With a century of history behind us, we are building the next chapter of our journey, continuing to grow while keeping patients at the centre of all we do.

What drives us is a shared belief that health, and the opportunity to live life to the full, should be within reach for everyone. This brings energy to our work, shaping how we support each other and show up every day. Our values – Better Together, Never Settle and Always Deliver – reflect this mindset, helping us to keep improving and make a meaningful difference.

Above all, these values bring to life our promise to everyone at Recordati, you can unlock your full potential. We know that people thrive when they can be themselves, are trusted and supported, and are given the opportunity to grow and make a meaningful contribution.

Are you ready to unlock your full potential?

Job Purpose

Assurer au sein du Service Clients France la relation entre les Laboratoires Bouchara-Recordati et les différents clients de l’entreprise, dans le respect des délais, des procédures des Affaires Règlementaires et procédures du Service Clients pour tous les canaux de distribution.

Activités principales :
    BASE CLIENT :

•    Gestion et mise à jour de la base clients dans les différents outils informatiques
•    Analyse des alertes en provenance d’organismes légaux pour mise à jour de la base client
•    Effectuer les relances nécessaires
•    Suivre les procédures et proposer des améliorations
•    Escalader au Responsable Service Clients toute problématique si nécessaire

    ADV

•    Saisie des commandes.
•    Analyse des interfaces et traitement des erreurs
•    Suivi des commandes bloquées
•    Répondre aux demandes des clients externes, internes et des centres d’appels
•    Escalader au Responsable Service Clients toute problématique si nécessaire
•    Suivi dématérialisation des factures

Poste basé à Puteaux (La Défense)

Key Responsibilities

Required Education

Required Skills and Experience

Technical Competencies

•    Connaissance de l’industrie pharmaceutique et de ses clients
•    Maitriser l’ERP SAP  / Module SD 
•    Connaissance d’un CRM, dans l’idéal OPENPHARMA
•    Qualités attendues : Organisation, rigueur, polyvalence, esprit d’équipe et gestion du stress

Required Behaviours and Competencies

Required Languages

Travel required in %

At Recordati we believe in people! Inspired by our purpose - unlocking the full potential of life - we are committed to creating a diverse environment and cultivating a culture of inclusion. We strive to continually lead with our values and beliefs, enabling our employees to bring their whole selves to work and develop their potential.

We are proud to be an equal opportunity employer. We recruit, develop and reward without regard to, amongst others, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental ability, race, ethnicity, political or religious belief.

If you are looking to join a company where you can try new things, speak openly, and be bold, we invite you to apply today.

Apply now »