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Gestionnaire ADV

ID:  2602
Date of Posting:  May 26, 2026
Business Area:  Sales & Marketing
Job Type:  Direct Employee
On site / Remote / Hybrid:  On Site
Hub Office: 

Puteaux, FR

Territory: 
Full-Time or Part-Time:  Full Time
Seniority:  Executive

With its beginnings in a family run pharmacy in Correggio, Italy in the 1920s, Recordati is now a global pharmaceutical company, listed on the Italian stock exchange, with over 4,500 employees and turnover of over Euro 2bn.

We are a group of like-minded, passionate individuals who go to extraordinary lengths for our patients, customers, partners, investors and the people across the globe who we serve. We develop and commercialise medicines to serve people living with common diseases, as well as those living with some of the rarest, in around 150 countries.

At Recordati, our mantra is simple. We’ve always believed that health, and the opportunity to live life to the fullest, is a right, not a privilege. Whether that is for common diseases or the rarest – we want to give people the opportunity to be the best version of themselves.

This drive will never stop. Together, we will always be reimagining tomorrow – with new ideas, new technologies and new innovations to fight diseases.

Recordati. Unlocking the full potential of life.

Job Purpose

Assurer au sein du Service Clients France la relation entre les Laboratoires Bouchara-Recordati et les différents clients de l’entreprise, dans le respect des délais, des procédures des Affaires Règlementaires et procédures du Service Clients pour tous les canaux de distribution.

Activités principales :
    BASE CLIENT :

•    Gestion et mise à jour de la base clients dans les différents outils informatiques
•    Analyse des alertes en provenance d’organismes légaux pour mise à jour de la base client
•    Effectuer les relances nécessaires
•    Suivre les procédures et proposer des améliorations
•    Escalader au Responsable Service Clients toute problématique si nécessaire

    ADV

•    Saisie des commandes.
•    Analyse des interfaces et traitement des erreurs
•    Suivi des commandes bloquées
•    Répondre aux demandes des clients externes, internes et des centres d’appels
•    Escalader au Responsable Service Clients toute problématique si nécessaire
•    Suivi dématérialisation des factures

Poste basé à Puteaux (La Défense)

Key Responsibilities

Required Education

Required Skills and Experience

Technical Competencies

•    Connaissance de l’industrie pharmaceutique et de ses clients
•    Maitriser l’ERP SAP  / Module SD 
•    Connaissance d’un CRM, dans l’idéal OPENPHARMA
•    Qualités attendues : Organisation, rigueur, polyvalence, esprit d’équipe et gestion du stress

Required Behaviours and Competencies

Required Languages

Travel required in %

At Recordati we believe in people! Inspired by our purpose - unlocking the full potential of life - we are committed to creating a diverse environment and cultivating a culture of inclusion. We strive to continually lead with our values and beliefs, enabling our employees to bring their whole selves to work and develop their potential.

We are proud to be an equal opportunity employer. We recruit, develop and reward without regard to, amongst others, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental ability, race, ethnicity, political or religious belief.

If you are looking to join a company where you can try new things, speak openly, and be bold, we invite you to apply today.

Apply now »