QA R&D Training Specialist

Job Purpose

The purpose of this function is to ensure effective management and continuous improvement of the SAP SuccessFactors e-Learning Platform, optimizing training programs and operational workflows to enhance staff competency and compliance with GxP, regulatory requirements, and Standard Operating Procedures. This includes providing system administration expertise, supporting affiliates, delivering quality training, maintaining accurate documentation, tracking quality KPIs, ensuring inspection readiness, and fostering collaboration within the Group QA R&D /SuccessFactors administrators to harmonize processes across Recordati Group Companies.
The resource will report to Group R&D – R&D QA Manager.

Key Responsibilities

•    SAP SuccessFactors Administrator
•    Managing training plans for all company roles through SAP SuccessFactors e-Learning Platform. 
•    Support Affiliates for management of e-learning platform 
•    Organizing /delivering training 
•    Drafting and regularly updating SOPs related to training activities
•    Actively participating in Inspection and Audits 
•    Tracking training-related quality-training KPIs 
•    Active interaction and support within Group QA R&D team/Affiliates QAs and SFs administrators.    •    Managing training plans for all company roles through SAP SuccessFactors e-Learning Platform. Providing ongoing support and expertise in system administration.  
•    Proactively collaborating with departments stakeholders to optimize operational workflows and enhance training programs effectiveness, ensuring adherence to Standard Operating Procedures (SOPs) and regulatory guidelines 
•    Managing access to the SAP SuccessFactors e-Learning Platform in compliance with the applicable Standard Operating Procedure and Regulatory requirements
•    Support Affiliates for management of e-learning platform 
•    Organizing /delivering training on Quality topics and training included in the Annual R&D Training Plan to contribute to staff competency and ensure compliance with GxP through a continuous training approach. 
•    Supporting Group R&D Quality Assurance Manager in identifying and addressing deviations, demonstrating problem-solving abilities and a proactive approach 
•    Drafting and regularly updating SOPs using an electronic Document Management system, to guarantee accuracy and compliance 
•    Actively participating in Inspection and Audits 
•    Efficiently tracking training-related quality KPIs to promote continuous improvement 
•    Collaborate with QA R&D Document Management Specialist for Corporate Controlled Documents training assignment according to Controlled Documents training Matrix;
•    Collaborate with Group QA R&D Manager in the preparation of Quality Management system periodic review;
•    Ensure inspection readiness;
•    Facilitate the harmonisation of processes inside Recordati Group Companies;
•    Active interaction and support within Group QA R&D team/Affiliates QAs and SFs administrators;
•    QA Administrator for Recordati e-Learning system (SuccessFactors Validated Learning).

Required Education

Degree in Life science or other relevant fields

Required Skills and Experience

At least 3-4 years of experience in the same role

Experience in Quality System management and training Management

Strong knowledge of Microsoft Word, Excel, PowerPoint, Teams and Outlook (e.g. eDMS)
Experience as Administrator of SAP SuccessFactors LMS 
Teaching and training abilities, and communication skills
Knowledge of QA Standards
Ability to propose solutions, take decisions and/or refer to manager 
Ability to work across cultures
Flexible and adaptable 
Initiatives and self-motivation capacities
Positive thinking and enthusiasm
Strict on confidentiality, rules, procedures and timelines

Required Languages

Fluent in English (spoken and written)

#LI-AS2