Credit Specialist
Milano, IT
Job Purpose
We are looking for a Credit Specialist to manage the entire credit lifecycle, from initial credit application assessment to ongoing account monitoring and collection activities such as dunning procedures, via SAP tools and also contacting customers
Key Responsibilities
• Assess customer creditworthiness and ratings to identify and mitigate potential payment risks, including limiting or halting product deliveries.
• Support the customer accounting office in checking bank statements for the correct recording of payment
• Collaborate with the Sales department to contact defaulting customers and recover payments, while maintaining positive relationships with customers
• Address and resolve customer inquiries and disputes regarding invoices and payments, and when necessary, negotiate payment plans under the supervision of the manager
• Coordinate with Legal consultants and Credit Collectors, to provide any needed information to resolve disputed items and issues with customers
• Monitor and track all customer accounts, payments, exposure, overdue invoices, DSO of all Italian companies and produce ad hoc report as required by manager
• Periodically prepare the credit loss list in coordination with the manager and our legal consultant
• Use of SAP tool for all transactions
Required Education
Degree in Economic field
Required Skills and Experience
• 3/5 years of experience in credit management
• Strong attention to detail and data integrity
• Ability to communicate effectively and build positive relationships with both internal and external stakeholders
• Excellent problem-solving and negotiation skills with stakeholders
• Ability to manage workload peaks and prioritize effectively
• Proficiency in tools such as SAP (4Hana) and advanced Excel
Required Languages
Good knowledge of English