Clinical Study Manager
Milano, IT
Job Purpose
The Clinical Study Manager (CSM) provides end to end operational leadership for assigned clinical trials, ensuring delivery on time, within budget, and to the highest quality standards, while maintaining continuous inspection readiness.
As a core member of the global, cross functional Clinical Trial Team (CTT), the CSM plays a key role in driving quality focused, risk based trial execution, coordinating internal functions and external partners to ensure compliant delivery in line with ICH GCP, applicable regulations, and Recordati SOPs.
This role requires demonstrated experience managing complex interventional and non-interventional clinical trials and a strong capability to apply Risk Based Quality Management (RBQM) principles to proactively identify risks, interpret signals, and implement effective mitigation strategies throughout the trial lifecycle.
Key Responsibilities
Clinical Trial Delivery & Operational Leadership
• Lead the operational planning and execution of complex interventional clinical trials from study start up through close out, applying RBQM principles throughout
• Ensure study execution is aligned with the global study strategy, timelines, and key milestones defined by the Lead Clinical Study Manager
• Act as a fully accountable member of the Clinical Trial Team, contributing to operational decisions, issue escalation, and resolution
Quality, RBQM & Inspection Readiness
• Drive proactive, risk based oversight of trial conduct, identifying emerging risks, trends, and quality signals and ensuring timely mitigation actions
• Champion a quality by design mindset, with strong focus on patient safety, data integrity, and regulatory compliance
• Ensure Trial Master File (TMF) completeness and inspection readiness throughout the study lifecycle
• Contribute to audit and inspection preparedness and support follow up activities as required
Vendor & Stakeholder Oversight
• Act as primary point of contact for CROs and external vendors, ensuring delivery against quality expectations, timelines, scope, and contractual obligations
• Monitor vendor performance using data driven KPIs, quality metrics, and RBQM outputs
• Coordinate study activities across Data Management, Biostatistics, Drug Supply, Pharmacovigilance, Regulatory Affairs, and other key stakeholders
Study Documentation & Data Activities
• Contribute to the preparation and review of key clinical documents (e.g. protocol sections, ICFs, CSRs) in collaboration with global functions
• Actively participate in data review and data cleaning activities, supporting timely, high quality database lock
• Support preparation of regulatory documents (e.g. IB, ASRs) and results posting in public databases (e.g. ClinicalTrials.gov, EudraCT)
Governance, Reporting & Budget
• Provide clear, structured reporting on study progress, risks, issues, and mitigation plans to the Lead Clinical Study Manager and Clinical Trial Team
• Actively participate in and, when appropriate, facilitate Clinical Trial Team meetings, supporting effective governance and decision making
• Support trial level budget development, tracking, and forecasting in collaboration with relevant line functions
Required Education
Bachelor’s degree in Life Sciences, Pharmacy, Medicine, Nursing, or a related scientific discipline
Required Skills and Experience
• 4–6 years of clinical trial experience within pharma, biotech, or CRO environments
• Hands on experience managing complex global interventional clinical trials is mandatory
• Experience gained through a combination of site level roles (e.g. CRA) and clinical study management responsibilities
• Demonstrated experience overseeing CROs and external vendors, with accountability for quality and performance
• Strong experience across study start up, recruitment oversight, and close out
• Sound knowledge of regulatory and operational requirements, including inspection readiness
• Ability to manage multiple priorities in a complex, matrix, cross functional environment
Technical Competencies
• In depth knowledge of ICH GCP and EU Clinical Trial Regulation
• Strong understanding of clinical trial operational processes across the full lifecycle
• Experience with clinical trial systems (eTMF, CTMS, EDC, safety databases)
• Practical application of Risk Based Quality Management (RBQM) principles
• Ability to interpret global protocols and translate them into effective operational execution
Required Behaviours and Competencies
• Proactive, solution oriented mindset with strong risk anticipation and mitigation capability
• Excellent stakeholder management and communication skills
• High level of ownership and accountability for trial delivery and quality outcomes
• Collaborative and effective in cross functional, international teams
• Resilient and adaptable in a fast moving clinical development environment
• Strong personal commitment to quality, compliance, and patient safety
Required Languages
• Fluent English (spoken and written) – mandatory
• Additional languages – preferred