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Commercial Excellence Manager. Madrid

ID:  2456
Date of Posting:  Apr 10, 2026
Business Area:  Business Intelligence & Market Analysis
Job Type:  Direct Employee
On site / Remote / Hybrid:  On Site
Hub Office: 

Madrid, ES

Territory: 
Full-Time or Part-Time:  Full Time
Seniority:  Mid-senior

With its beginnings in a family run pharmacy in Correggio, Italy in the 1920s, Recordati is now a global pharmaceutical company, listed on the Italian stock exchange, with over 4,500 employees and turnover of over Euro 2bn.

We are a group of like-minded, passionate individuals who go to extraordinary lengths for our patients, customers, partners, investors and the people across the globe who we serve. We develop and commercialise medicines to serve people living with common diseases, as well as those living with some of the rarest, in around 150 countries.

At Recordati, our mantra is simple. We’ve always believed that health, and the opportunity to live life to the fullest, is a right, not a privilege. Whether that is for common diseases or the rarest – we want to give people the opportunity to be the best version of themselves.

This drive will never stop. Together, we will always be reimagining tomorrow – with new ideas, new technologies and new innovations to fight diseases.

Recordati. Unlocking the full potential of life.

Job Purpose

Impulsar la excelencia comercial de la organización mediante la optimización de procesos, el análisis de datos y la mejora de la efectividad de ventas y marketing, asegurando un enfoque data-driven que maximice el rendimiento y crecimiento del negocio.

Key Responsibilities

 

1. Estrategia y planificación comercial

  • Definir e implementar la estrategia de Commercial Excellence alineada con los objetivos de negocio
  • Traducir la estrategia en planes operativos junto con Dirección
  • Establecer y monitorizar KPIs clave

2. Sales Force Effectiveness 

  • Optimizar territorios, segmentación y targeting
  • Impulsar la productividad y eficiencia del equipo comercial
  • Analizar el rendimiento y activar palancas de mejora

 

3. Data analytics & insights

  • Analizar datos de ventas, mercado y actividad (CRM, BI)
  • Crear dashboards e informes accionables
  • Identificar oportunidades de crecimiento y riesgos

 

4. Gestión de herramientas y CRM

  • Liderar la implementación y evolución de herramientas comerciales
  • Asegurar adopción, calidad de datos y mejora continua de procesos

 

5. Incentivos y performance 

  • Diseñar y gestionar planes de incentivos alineados con la estrategia
  • Evaluar su impacto y optimizar resultados

 

6. Customer engagement & omnicanalidad

  • Definir estrategias de segmentación y engagement de clientes
  • Impulsar modelos omnicanal y experiencia de cliente

 

7. Transformación y mejora continua

  • Liderar proyectos estratégicos de transformación comercial
  • Promover una cultura data-driven
  • Coordinar iniciativas cross-funcionales (Sales, Marketing, Finance, IT)

Required Education

  • Licenciatura en Ciencias de la Salud, ADE, Ingeniería o similar
  • Valorable MBA o formación en negocio

Required Skills and Experience

Al menos 5 de experiencia previa en industria farmacéutica en el área de:

  • Commercial Excellence / SFE
  • Sales Operations / Business Analytics

Technical Competencies

  • CRM
  • Datos de mercado
  • BI & analytics 
  • Modelos de segmentación y targeting

Required Behaviours and Competencies

  • Pensamiento analítico y estratégico
  • Influencia y gestión de stakeholders
  • Orientación a resultados
  • Capacidad de liderazgo transversal
  • Gestión del cambio

Required Languages

Imprescindible inglés 

At Recordati we believe in people! Inspired by our purpose - unlocking the full potential of life - we are committed to creating a diverse environment and cultivating a culture of inclusion. We strive to continually lead with our values and beliefs, enabling our employees to bring their whole selves to work and develop their potential.

We are proud to be an equal opportunity employer. We recruit, develop and reward without regard to, amongst others, gender, sexual orientation, gender identity or expression, national origin, age, physical or mental ability, race, ethnicity, political or religious belief.

If you are looking to join a company where you can try new things, speak openly, and be bold, we invite you to apply today.

Apply now »