Key Account Manager - London
Hemel Hempstead, GB
Job Purpose
The Key Account Manager has full accountability for London territory business performance within assigned NHS Trusts and ICBs. Responsible for executing strategic account plans to optimise market access, formulary positioning, and commercial performance of Recordati SPC's promoted portfolio.
Key Responsibilities
- Territory business management: execute territory business plans aligned with brand strategy and company objectives
- NHS system navigation & market access: understand NHS Trust governance structures, ICB commissioning processes and medicines funding flows.
- Commercial performance & budget management: Achieve territory sales and call rate targets, market share objectives, and formulary wins, monitor prescribing trends, implement intervention strategies, and identify new opportunities, manage product lifecycle activities including launches and lifecycle management.
Required Education
A-level or equivalent level education
ABPI Code of Practice
Required Skills and Experience
5 years or more experience within a similar role.
Experience in Uro. Oncology and Cardiovascular
Strategic Account Planning: Develop comprehensive territory business plans and budget allocation strategies
Budget Management: Plan, monitor, and control territory promotional expenditure and ROI analysis
Clinical Communication: Present scientific data and engage in complex clinical discussions
Negotiation: Influence stakeholders in complex NHS decision-making environments
Territory Optimisation: Efficiently manage time, resources, and budget across territory responsibilities
Technical Competencies
Required Behaviours and Competencies
- Ownership Mentality: Take full responsibility for territory performance, customer relationships, and budget management
- Budget Accountability: Manage promotional spend effectively
- Decision-Making: Exercise appropriate autonomy in day-to-day customer interactions, territory planning, and budget allocation
- Results Delivery: Consistently achieve targets while maintaining high ethical standards and cost efficiency
- Self-Development: Proactively seek learning opportunities and own professional growth
- Transparency: Communicate openly about challenges, successes, territory insights, and budget performance
Required Languages
Fluent English, both written and spoken.
Travel required in %
90% within territory
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