Information Technologies Specialist
Çerkezköy, TR
Job Purpose
Key Responsibilities
- To meet, analyze and produce solutions to problems and requests reported by users and IT,
- To intervene in problems and ensure that they are closed at the targeted time,
- To direct problems and requests to relevant support groups when necessary,
- To ensure that problems and requests are resolved on time by staying in contact with other units or suppliers related to the supported applications,
- To follow up on the resolution process of directed records,
- To provide feedback to users or units that open the record about their records,
- To update the information sent by users or support units,
- To report on the record process when necessary,
- To play an active role in ITS processes.
Required Education
Required Skills and Experience
- Graduated from relevant departments of universities,
- At least 3 years of experience in a similar position in the field of Information Technologies,
- Good command of English (have good verbal an written communication skills),
- Taken role in digitalization projects (Data Integrity - Lean),
- Virtualization software (VmWare, Hyper-v), general network terminology, Hardware, MS Server and Linux operating systems / Active Directory and MS Exchange / and Storage/NAS etc. Knowledgeable about storage systems (backup/VEEAM) such as,
- Able to work in compliance with ISO 27001 ITIL standards,
- Careful about IT inventory tracking and compliance with procedures,
- Knowledgeable about the ITS (Medicine Tracking System) process,
- Able to think analytically, team-member and have strong communication skills,
- Experienced in reporting and documentation,
- Emphasizing learning new technologies and continuous development,
- No travel restrictions,
- Completed military service for male candidates,
- Residing in Tekirdağ Çorlu, Çerkezköy, Kapaklı, Ergene districts or Silivri-Büyükçekmece-Avcılar-Beylikdüzü E-5 route or able to move in a short time,
Technical Competencies
Required Behaviours and Competencies
Required Languages
Travel required in %